FAQs

A: The FCT-LRO is the official regulatory body of the Federal Capital Territory responsible for licensing, monitoring, and enforcing compliance in all Lottery and Gaming activity(ies) within the Federal Capital Territory Abuja and its Area Councils.

A: To ensure fair play, protect consumers, curb illegal lottery operations, and promote responsible gaming practices that align with the laws of the Federal Capital Territory Abuja.

A: Any legally registered company intending to operate a lottery, Sports Betting, Casino Gaming, Interactive/Mobile Gaming or Consumer Sales Promotional campaign(s) can apply for a License/Permit.

A: The standard processing timeline is 10 to 21 working days, depending on the completeness of the application and compliance with required documentation. i.e: from the point that the applicants documentations meet all requirements

A:

• Corporate Affairs Commission (CAC) Certificate

• Tax Identification Number (TIN) and current Tax Clearance

• Business Plan or promotional concept

• Responsible Gaming Policy

• Application form and proof of payment
  
  Kindly visit the downloads page for access to the full requirement list
  
  

A: Renewal requests must be submitted at least 30 days before expiry, accompanied by updated compliance reports and renewal fees.

A: Operating without an FCT-LRO license is illegal. Offenders are subject to fines, closure of operations, and possible legal prosecution under the FCT lottery regulatory framework.

A: Through regular inspections, compliance audits, real-time operations monitoring and consumer feedback mechanisms. The Office also maintains a database of licensed operators accessible to the public.

A: Penalties vary depending on the nature of the violation — ranging from monetary fines and permit suspension to revocation or prosecution for repeated offenses.

A: All complaints are acknowledged within 48 hours and typically resolved within 10 working days, depending on the complexity of the issue.

A: Yes. Anonymous complaints are accepted; however, providing contact information allows FCT-LRO to follow up and provide feedback on resolution.

A: Responsible gaming ensures that gaming activities are conducted fairly, safely, and without exploitation. Operators must display “18+ Play Responsibly” notices at all gaming points.

A: Players are encouraged to seek professional help or contact approved local counseling services. FCT-LRO provides awareness materials to promote healthy gaming habits.

A: All downloadable forms and compliance templates are available in the Resources → Downloads section of the website.